Welcome to Our Service Department

At Audi Shreveport, our highly qualified technicians are here to provide exceptional service in a timely manner. From oil changes to transmission replacements, we are dedicated to maintaining top tier customer service, for both new and pre-owned car buyers! Allow our staff to demonstrate our commitment to excellence.

Service FAQ

Does Audi Shreveport provide loan vehicles?

We do provide rental vehicles at our dealership when servicing vehicles at $35 per day. We ask that you reserve one at least 48 hours in advance of bringing your car for service. Rental vehicles are provided based on availability. If you qualify for a loan vehicle, we require a copy of your driver's license and proof of insurance.

Where can I order parts or accessories?

You may contact our dealership to see if we have your part(s) or accessory in stock or you may place an order with us through our parts department or online for any of the Audi vehicles.

If you do not have a part in stock, how long will it take to order?

If we need to order a part, it usually arrives the next business day. You may also place orders for parts over the phone and have them shipped to you.

How can I determine when my vehicle is due for its next service?

If you are an existing customer, contact your service advisor who can locate your previous service records to determine what was performed. If you are a new customer to Audi Shreveport, we can determine what service is due next for your vehicle with a few simple questions.

I did not purchase my vehicle from Audi Shreveport; can you still service my vehicle?

Absolutely. As an authorized dealer for each of our brands, we will service vehicles for customers who did not purchase from us.

Do you detail vehicles?

Absolutely. We do provide detailing services at our service location. We offer different types of detailing packages. You may contact our body shop for more information. Our body shop is full-service and can repair anything from minor scrapes and dents to major accident damage. The body shop manager can provide a better assessment of what is needed.

Your privacy is important to us.

Audi Shreveport takes your privacy seriously and does not rent or sell your personal information to third parties without your consent. Read our privacy policy.